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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen Ruppert

March 18, 2024

5  out of  5 rating by Kathleen Ruppert
"Very fast service! Willing to help with the best insurance rate I can get."
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Freedom 4

March 18, 2024

5  out of  5 rating by Freedom 4
"Molly is excellent and very polite and patient"
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Artis Thomas

January 31, 2024

1  out of  5 rating by Artis Thomas
"State farm took our money and turned around and canceled our policy.be very careful when dealing with state farm agents."
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G M King

August 23, 2023

4  out of  5 rating by G M King
"Nice old house, nice people"
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Etta Mcneill

August 2, 2023

5  out of  5 rating by Etta Mcneill
"Every time I go to the office or speak to anyone on the phone, they are very polite and helpful. I recommend this office to everyone."
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Alexandria Douglas

August 1, 2023

5  out of  5 rating by Alexandria Douglas
"Very helpful always courteous and tof course the savings!!!!"
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Andrew

July 29, 2023

5  out of  5 rating by Andrew
"Sean clearly has a lot of experience and knowledge, but he also shows you that he cares about your unique situation. He was fast with getting me a quote; patient with me in my flurry of questions; had answers to all my questions; looked under every rock for ways to help me out and save me money; and everything he did checks out like he told me (that’s pretty refreshing). It was a simple process and I’m saving money, too, so what’s not to like!? I highly recommend Sean and this office!"
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Kelsey Parker

July 18, 2023

5  out of  5 rating by Kelsey Parker
"I won’t do business anywhere else. Here I was treated like family from the start. Molly and Thomas are awesome! I lost my grandmother and they helped me figure out the odds and ends of where to go from here. They helped me every single step of the way and now we use them for car insurance and renters insurance and they made sure I got the policy I needed to fit MY needs and not just them trying to sell me something. They think about their clients more than anything else. I’m so glad I came here."
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DJ Mixes Bailey

July 18, 2023

5  out of  5 rating by DJ Mixes Bailey
"I would recommend this office to any and everyone, it feel so much like home. Everyone's helpful and happy. Been a customer for years and honestly don't plan on going anywhere. This office is what you call Southern Hospitality. Thomas and Kaitlin, Thanks For everything!!!"
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Tyrone B.

July 18, 2023

5  out of  5 rating by Tyrone B.
"I absolutely love MY STATEFARM AGENT THOMAS OWEN AND HIS TEAM!!! They treat you like family, greet you with smiles, Asks How's your family, offer drinks, etc. Phone calls are returned in a timely manner and you're never pressured or rushed to buy products. You can always ask questions without feeling like you've asked a foolish one. They take time with you and that's what I love. KEEP UP THE AMAZING WORK."
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Mary Martinez

July 18, 2023

5  out of  5 rating by Mary Martinez
"I have been a customer with them for over two years. They are very professional and polite. They go beyond what you asked for. It’s almost like their family I would recommend them 150%."
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Edith G

May 18, 2023

5  out of  5 rating by Edith G
"People I have spoken with have been able to help me, clarify, and answer my questions. They have been very responsive, so far. Most processes have been quick to get through."
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Betsy Evans

May 7, 2023

5  out of  5 rating by Betsy Evans
"Best customer service ever. I've been with Thomas Owen State Farm for many years and will continue to use them for all of my insurance needs?"
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william “daniel” delatorre

April 26, 2023

4  out of  5 rating by william “daniel” delatorre
"Great group of people molly is the best , they go out of their way to help with all situations, thumbs up to all of the staff.."
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Corey Cox

April 14, 2023

5  out of  5 rating by Corey Cox
"Best agent around been with him for many years now dose what he can to take care of you I highly recommend him to everyone"
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Jovan Edwards

March 31, 2023

5  out of  5 rating by Jovan Edwards
"I've been with them for almost a decade. They have helped me with several vehicles. The staff is friendly knowledgeable and make you feel welcome. I strongly recommend them."
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Hannah Jones

March 31, 2023

5  out of  5 rating by Hannah Jones
"What a great business the only office I trust with insurance the lady who answered my call was very sweet!"
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Chachy Fuentes

March 31, 2023

5  out of  5 rating by Chachy Fuentes
"Great customer service."
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King Tookie

March 31, 2023

5  out of  5 rating by King Tookie
"Thomas is the BEST! Amazing service and excellent personality! His “I'm going to get it done” attitude made obtaining insurance for my car a smooth and painless process. Best insurance experience I have ever had!"
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Christian Victoria

March 31, 2023

5  out of  5 rating by Christian Victoria
"Amazing office! Thomas Owen and staff treat you like family in office and over the phone. They know what they're doing when it comes to all your insurance needs. Highly recommend!"
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Ray Baggett

March 31, 2023

5  out of  5 rating by Ray Baggett
"This office has amazing customer service! They got everything done within a timely manner. Definitely referring people to here. Kaitlyn is a wonderful agent and I will continue to do business with them."
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Makyia Locklear

March 31, 2023

5  out of  5 rating by Makyia Locklear
"Thomas and his team go above and beyond to make sure their customers get the best service and the best prices."
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Delaney Allen

March 31, 2023

5  out of  5 rating by Delaney Allen
"Associates are ALWAYS pleasant when my mom comes in and also whenever I call and have questions on our policy!"
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Jessica Tart

March 31, 2023

5  out of  5 rating by Jessica Tart
"Great office and wonderful customer service. Kaitlyn and Molly are helpful anytime I call."
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Tonya Holbrooks

March 23, 2023

5  out of  5 rating by Tonya Holbrooks
"Really great people and they help you understand what your getting out of the insurance and takes the time to make sure you understand as well."